Refund policy

Return & Refund Policy

Last updated: July 6, 2026

Thank you for shopping with Zorivo.

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Return Period

You may request a return within 15 days of receiving your order.

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Eligibility

Items must be:

•⁠  ⁠Unused and unworn
•⁠  ⁠In original packaging
•⁠  ⁠With tags (if applicable)
•⁠  ⁠With proof of purchase

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Returns Process

Contact us at support@zorivo.co before returning any item. Unauthorized returns are not accepted.

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Refunds

Approved refunds are processed within 10 business days. Bank delays may apply.

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Damaged Items

If your item is damaged or incorrect, contact us immediately for assistance.

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Non-Returnable Items

•⁠  ⁠Custom or personalized items
•⁠  ⁠Perishable goods
•⁠  ⁠Sale items
•⁠  ⁠Gift cards

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Contact

Email: support@zorivo.co
Phone: +974 7140 0138
Address: 22 Wahb Street, NA Doha, Qatar